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The Health Insurance Portability and Accountability Act directly impact the way healthcare organizations approach medical billing. We have studied the convention, and understand HIPAA as it applies to the relationship between your patients, your office, insurance carriers, and billing policies. We are legally responsible to our clients to obey HIPAA regulations.
WeInd was specifically designed and engineered to meet the rigid standards of HIPAA compliance. We have built-in controls for security and auditing. All employees receive confidentiality training (as required by HIPAA) and are required to sign confidentiality agreements. They can access the systems only with their own unique user-id and passwords and have access to sensitive information only on a "need to know basis." Web access and email access is restricted via a software-based firewall.
Some of the security features include
Our turnaround time (TAT) for your billing is unmatched. We commit to bill and submit all your claims, including electronic and paper claims within 24 hours of received. All payments and denials are worked within 24 hours of received. Account receivable for all claims is completed within 20 days of the submission, so you know that there is nothing that is left unturned to collect the maximum for your practice.
We focus on clean claim submission. Our first pass ratio is 98% for most of our clients. This results in timely cash flow for your practice with lower denial ratios.
We have a team of expert & experienced coders that ensure correct coding on all your claims. We know that a lot of practices lose money due to under & over coding. We do not want you to lose your hard earned money, so we put that extra step in to ensure you are billing what you should be paid for.
Diligent Insurance Claim Follow-Ups- Our highly talented collectors know how to get your claims paid. So you need not worry, we are here to get the money from the insurance. We know how the insurance companies find all reasons not to pay your claims, but we are here to handle that.
Denial Management- Denial management is the key to get you that extra cash you might be missing. Timely denial handling is a strong requirement to a consistent cash flow. We have our denial management team to work all your denials within 24-48 hours of received.
Patient Statement Processing- Happy patients are the success to your practice. We ensure that we bill your patients with accurate statements so they come back to your practice and bring in more referrals to you.